UK Plastics Website Terms and Conditions:


On-line orders:

Wootton Industries Limited have taken great care in presenting the products on our website as accurately as possible. Before you place an order you should read the following: Acceptance of your orderDelivery Information , Returns Policy and Company and Product Disclaimer. These pages form part of these terms and conditions and contain important information about your order.

By submitting an order to us through our website, you represent and warrant that the payment details provided on your order are valid and correct, and that when your order is accepted and processed by us, payment will not be taken in full until the date of dispatch. If the Billing details for your order are the same as your Delivery address details, by placing an order on the website you confirm that you are the person referred to in the Delivery address details. Otherwise, by placing an order, you confirm that you are the person referred to in the Billing details.

Acceptance of your order:

Shortly after you have placed an order with us via our on-line shopping cart, an email will be sent to you acknowledging the exact details of your order. This email is not an order confirmation or order acceptance from Wootton Industries Limited.

Order acceptance and the completion of the contract between you and Wootton Industries Limited will take place when your order is dispatched, unless you have cancelled the order in accordance with the Order Cancellation instructions set out below.

Non-acceptance of an order by Wootton Industries Limited may be a result of one of the following:

  • The product you ordered being out of stock - see Availability of Goods 
  • Our inability to obtain authorisation for your payment.
  • The identification of a pricing or product description error.

Internet orders will be confirmed by email. Should you not receive confirmation within 10 working days, please contact us on +44 (0)1709 769420.

Pricing Information:

All prices shown on the website are in £ Sterling, some items are inclusive of vat and some items are exclusive of VAT. Prices may change and offers may be withdrawn at any time.

How do I pay for my order?

You can pay for your on-line orders using Visa, Mastercard, American Express, Delta, Switch or Solo cards. And to make sure you always have the highest level of security, your payment details are automatically encrypted when you enter them. We will not take any payment until we've made sure that all the goods submitted to us in your shopping basket have been processed.

Please note that Wootton Industries Limited does not accept cash or cheque's as payment online.

Can I cancel my order?

Please see our Returns Policy page.

Delivery Information?

The contents of your order and the weight of your order will determine which delivery services are available to you, and at what charge. We will select the most appropriate carrier for your goods to ensure your order is transported in the best possible way. This means items in your order may arrive at different times. Delivery will be between 7.30am and 6pm, however we are unable to confirm a time.

Overseas Delivery?

Please note we do not export our goods outside the United Kingdom.

What's happens if I am out when you deliver?

If you are out when we try to deliver, the driver will try a neighbour or find a safe and secure place to leave your parcel. If they cannot find a safe place, your parcel will be returned to the depot. They'll leave you a card explaining where your parcel is and what to do next.

My order is not being updated when I add new products via the on-line order form?

If you see that your items in your basket are not being updated, this is because your computer is not accepting cookies or javascript is being disabled on you computer. This can be caused by your web browser settings or firewall. Please contact us to place you order over the telephone if you are unable to rectify your computers settings.

E-mails from UK Plastics Website (Wootton Industries Limited):

Please note Wootton Industries Limited will never send any e-mail to you asking for credit card details or asking you to logon to our website. If you receive any e-mails asking you for this information please delete the e-mails immediately.

Availability of goods:

All items are subject to availability. We will inform you as soon as possible if the goods you have ordered are not available.


Occasionally, the manufacture of your goods may be delayed. This can be for various reasons such as material shortages, import delays or higher than anticipated demand. We will, of course, make every effort to keep you informed.